
BOLINGBROOK — Ulta Beauty has laid off corporate and field management employees as it adjusts to the impact of the COVID-19 pandemic.
Eileen Ziesemer, spokeswoman for the Bolingbrook-based beauty retailer, declined to specify the number of workers or locations affected but said it was a “meaningful but relatively small” share of its employees. The layoffs took effect Tuesday.
“While incredibly difficult, these decisions were made thoughtfully with a focus on resetting our corporate cost structure to operate more effectively and efficiently in the short-term as well as optimizing our enterprise capabilities to thrive in the long-term,” Ziesemer said in a statement.
Ulta also eliminated open roles, reorganized some groups and added a small number of new roles in areas the retailer plans to invest in, Ziesemer said.
As of Feb. 1, before the pandemic, Ulta had about 18,000 full-time and 26,000 part-time employees, according to its most recent annual report.
While Tuesday’s cuts were the first affecting corporate employees since the pandemic began, many store associates have been furloughed, and the retailer eliminated two of the management roles at stores to create a new, combined role in November.
More than half the furloughed employees have been called back, the company said last month. While nearly all stores are open, some services remain limited. Ulta has 1,262 stores in the U.S., including 55 in Illinois.
Ulta had been growing through mid-March, but COVID-19 has been tough on many retailers and the beauty industry is no exception. Ulta’s stores were closed for weeks, and sales remained down even as stores reopened. Sales online and at stores open at least 14 months fell nearly 9% during the 13 weeks leading up to Oct. 31 compared with the same period the prior year.
Makeup sales struggled as many consumers remained home, though products used “above the mask” performed better, CEO Mary Dillon said during a call with investors last month. Meanwhile, sales of fragrance, bath and skin care products grew as consumers sought self-care, she said.
Ulta halted its planned expansion into Canada to focus on growing its U.S. business but new store openings, which paused temporarily during the pandemic, have resumed. Ulta opened 17 stores during the third quarter of 2020 but closed 19. The retailer said it expects to open at least 30 during the 2021 fiscal year.
That doesn’t include stores that will open inside Target stores, giving Ulta access to a broader customer base. In November, the retailers announced a partnership that will put scaled-down Ulta shops in 100 Target stores next year.
Crain’s Chicago Business first reported news of the layoffs.
New Illinois House Speaker Emanuel 'Chris' Welch
May 2016

In this May 25, 2016, file photo, Illinois Rep. Emanuel 'Chris' Welch, D-Westchester, speaks to lawmakers at the Capitol in Springfield.
May 2019

Rep. Emanuel “Chris” Welch, D-Hillside, speaks during a news conference May 29, 2019, at the Capitol in Springfield.
May 2019

Rep. Emanuel "Chris" Welch, D-Hillside, says he is a longtime supporter of women's issues because they are "fundamental." He co-sponsored the Reproductive Health Act, which he spoke in favor of at a rally on May 27, 2019, in Springfield.
April 2019

State Rep. Emanuel "Chris" Welch, right, with hospital workers and community members, protests against the closing of Westlake Hospital on April 15, 2019, in Melrose Park.
August 2019

Rep. Emanuel "Chris" Welch (D-Hillside) discusses a bill he is promoting to increase the proportion of state purchasing and contracting with minority- and women-owned businesses during a video news conference Thursday, Aug. 27.
October 2019

Rep. Emanuel “Chris” Welch, D-Hillside, speaks on the Senate floor in October 2019 at the Capitol in Springfield.
November 2019

During public comments, state Rep. Emanuel "Chris" Welch addresses the issues concerning seclusion in Chicago Public Schools during a standing room only meeting of the Illinois State Board of Education at the Thompson Center in Chicago on Nov. 22, 2019.
September 2020

Rep. Emanuel "Chris" Welch, D-Hillside, chairs the Special Investigating Committee of House Speaker Michael Madigan in September 2020.
October 2020

State Rep. Emanuel "Chris" Welch at a news conference outside of Mercy Hospital in Chicago on Oct. 23, 2020.
January 2021

Rep. Emanuel "Chris" Welch, D-Hillside, on the floor as the Illinois House of Representatives convenes at the Bank of Springfield Center on Jan. 8, 2021.
January 2021

Illinois State Rep. Emanuel "Chris" Welch, D-Hillside, left talks with Illinois State Rep. Ann Williams, D-Chicago, during the lame-duck session for the Illinois House of Representatives held at the Bank of Springfield Center, Tuesday, Jan. 12, 2021, in Springfield, Ill. The Illinois Legislative Black Caucus has endorsed Rep. Welch, D-Hillside, for Speaker of the House.
January 2021

Illinois state Rep. La Shawn K. Ford, D-Chicago, left, talks with fellow state Rep. Emanuel Chris Welch, D-Hillside, during the lame-duck session for the Illinois House of Representatives held at the Bank of Springfield Center, Monday, Jan. 11, 2021, in Springfield, Ill.
January 2021

Illinois State Rep. Carol Ammons, D-Urbana, center, shows the display of her phone to Illinois State Rep. Emanuel Chris Welch, D-Hillside, right, during the lame-duck session for the Illinois House of Representatives held at the Bank of Springfield Center during the COVID-19 pandemic, Monday, Jan. 11, 2021, in Springfield, Ill.
January 2021

Illinois State Rep. Jehan Gordon-Booth, D-Peoria, right, talks with Illinois State Rep. Emanuel "Chris" Welch, D-Hillside, on the morning of the final day of the lame-duck session for the Illinois House of Representatives held at the Bank of Springfield Center, Wednesday, Jan. 13, 2021, in Springfield, Ill.